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Call Audits

Promote your protocols,

boost your best-practices

Verbal trains custom AI models based on your requirements and internal protocols, ensuring your team stays compliant—every time.

Your new compliance superpower

Drive care quality and compliance on all interactions

Verbal's compliance checklists are customized to your team's unique best practices and offer feedback in real-time and retrospectively, ensuring adherence while driving patient satisfaction.

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attain accreditation

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automate quality

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format criteria

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scale best practices

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formalize protocols

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automate adherence

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be audit ready

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track milestones

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reinforce standards

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promote accuracy

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optimize auditing

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clarify expectations

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unify practices

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verify completion

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drive excellence

AI checklist detection for healthcareHealthcare compliance AI checklist

100% compliant on 100% of healthcare interactions

No healthcare interaction goes exactly as planned, and it's easy to miss a step.

Verbal’s AI-powered call compliance auditing and QA scoring offer staff real-time feedback and retrospective analytics to ensure they're always following best practices and meeting all regulatory, billing and accreditation requirements.

Checklists are customized to your team's unique best practices and marked off in real time during conversations, making it easy to stay on track and improve compliance over time. Every interaction also gets a 0-100% adherence score, allowing you to assess performance at scale and follow up with extra coaching.

Ready to put your compliance on auto-pilot?

Let's get your people back to patient care

No commitment trials available